WHO USES OCS?

Open Chat Studio, in the real world

Real work from across the community and our partners. From the people receiving care, to the workers delivering it, to the organizations coordinating it. AI built for every level.

Real chatbot personas from Open Chat Studio deployments

Real personas from Open Chat Studio deployments

Illustration: woman texting on her phone

Individuals

How might AI work for anyone, anywhere?

Chatbots for behavior change communication, health coaching, and personal wellbeing, reaching people in their own language on the platforms they already use.

FEATURED STORY / FOR INDIVIDUALS

Family Planning Behavior Change Assistants

A 4-year study using AI-powered conversational agents to improve voluntary use of modern contraception among young people in Kenya and Senegal. Multiple chatbot personas deliver evidence-based behavior change communication, meeting users on the messaging platforms they already use, in their own language.

  • Improve knowledge of modern contraceptive methods among young people
  • Improve attitudes toward voluntary family planning
  • Increase voluntary use of modern contraception
Funder Gates Foundation
Partner Shujaaz
Young people reached by the Shujaaz family planning program Shujaaz
Illustration: frontline health worker in a sari

Frontline Workers

How might AI support better jobs and better outcomes?

Personal coaches that help community health workers build capability through role-play, case-based learning, and structured feedback, deployed on the messaging apps they already use.

FEATURED STORY / FOR FRONTLINE WORKERS

SICGbot: Serious Illness Conversation Training

Developed with Ariadne Labs at Harvard, SICGbot helps clinicians practice end-of-life conversations using the Serious Illness Conversation Guide (SICG).

  • Full role-play with a simulated patient
  • Responds naturally to different conversational approaches
  • Structured feedback aligned to the SICG framework after each session
Funder National Institutes of Health (NIH)
Partner Ariadne Labs, Harvard
Ariadne Labs, Harvard Ariadne Labs
Illustration: many people supporting a health programme

Ecosystem

How might AI strengthen the global development ecosystem?

Tools for multilateral agencies, funders, and implementing partners to improve knowledge navigation, data access, and program management at the systems level.

FEATURED STORY / FOR THE ECOSYSTEM

WHO / ESPEN Neglected Tropical Disease Programme Management Assistant

A multi-agent AI assistant for WHO NTD program managers in the African region, enabling natural language search across programme documents and structured data from the ESPEN portal.

  • ~800 programme documents, 1 GB of data
  • Natural language to SQL for structured data retrieval
  • Multi-agent routing to the right data source
Funder Gates Foundation
Partner WHO / ESPEN
NTD programme beneficiary ESPEN
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